Page 1

Before completing this form, please ensure you have:

  1. Read our guidance web pages for up-to-date information about how we are mitigating the disruption to your studies, assessment and other student services
  2. Waited to hear from your School about specific arrangements they are making for assessment etc.
  3. Identified whether the new more flexible extenuating circumstances process - Circumstances Impact Process (CIP) is the correct process to use as your concern relates to assessments

If you do not feel the University has sufficiently mitigated disruption to your studies, and this has had a negative impact on you, you can use this form to make a complaint for us to consider. Your complaint will be considered in accordance with our revised Complaints Process, because it relates to matters arising from the University’s response to Covid-19. If your complaint does not relate to this, you should raise it under the Student Complaints Process in the usual way. 

4.4. What School are you in? Required
6.6. What is your level of study? Required
7.7. What year are you in? Required
8.8. Please indicate the general reason for your complaint
11.11. Have you submitted a CIP request if your complaint relates to assessment?
a.11.a. If yes, what was the outcome?
12.12. Did you bring your concern to the attention of a member of staff?
13.13. Were any steps taken by staff to resolve your issue?